Solutions · Industry

Your ERP wasn't built to talk to e-commerce, but your business depends on them working together.

The ERP was built for internal management, not for the volume and speed of an e-commerce operation. Products, inventory, prices, and tax data need to be synchronized between the two worlds.

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The Problem

It seems simple until implementation begins

Each order generates a chain of events that must happen in the right order, with no manual exceptions.

  1. 1Order
  2. 2Invoice
  3. 3Inventory deduction
  4. 4Financial update

In the right order, with no manual exceptions

When this integration fails, the costs add up quickly:

  • Orders with incorrect tax data
  • Inventory that doesn't match between e-commerce and ERP
  • A team that loses confidence in trying again

How Fluid Helps

E-commerce and ERP orchestrated as a single flow

Products, inventory, prices, and tax data are synchronized according to the company's business rules, with exception processes handled automatically instead of being discovered later by the finance or tax team.

Learn how Fluid orchestrates →

Second front

Embedded Finance

With the ERP, finance, and sales channels already connected, embedded credit and payments are no longer a separate project: they become an extension of what already exists.

  • Credit
  • Payment
  • Financial services

Connectors

Featured Connectors for Industry

ERP

  • SAP Business One
  • SAP HANA
  • SAP RFC
  • TOTVS Protheus
  • Sankhya

E-commerce and tax

  • VTEX
  • Tray
  • Qive

See all connectors →

Results

What this changes in practice

  • Correct synchronization between e-commerce and ERP

    Products, inventory, prices, and tax data are treated as a single flow, not as systems that 'talk' to each other via spreadsheets or manual routines.

  • Less fiscal and financial rework

    Invoice and reconciliation exceptions are handled within the flow, reducing the volume of subsequent manual corrections.

  • Ready foundation for Embedded Finance

    Once the ERP and channels are orchestrated, offering embedded credit or financial services no longer requires a new integration from scratch.

  • Restoring technical confidence

    For teams that have already tried and failed with another provider, the implementation model includes explicit handling of exception processes from the start.

FAQ

Frequently Asked Questions

My previous integration attempt with another provider failed. Is this common?

Yes. The problem is usually not the integration itself, but the lack of handling for exception processes (erroneous invoices, inventory discrepancies) that appear in real-world use.

Do I need to solve e-commerce integration before thinking about Embedded Finance?

It's not mandatory, but it helps: the same orchestration layer that connects e-commerce and ERP is the foundation on which Embedded Finance is later built, with less rework.

Does this work with the ERP my company already uses?

Yes. Connectors for SAP and TOTVS Protheus, among others, are already available on the platform.

Have you tried to integrate e-commerce and ERP without success, or are you considering Embedded Finance as a new revenue stream? Orchestration solves both.

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